Warranty

All our products are guaranteed at national level against manufacturing defects for 1 year, except for those which indicate otherwise.

The warranty is expressly invalid in the following cases:

1. a) Transport, accidents, improper uses and other damages not due to the normal use of the product by the customer once the goods are delivered. This guarantee only covers transport damages caused before the material is received.
2. b) Shipping of the product without the original packaging.
3. c) Burns, cuts, scuffs, creases, marks, scratches or other damage caused by animals or by improper use of the product (water or rain).
4. d) Use or contact with chemical products (acids, solvents, dyes, paint, ammonia, lacquers or other hairdressing products…), treatment with cleaning products not indicated for the specific upholstery of the guaranteed product.
5. e) Colour deterioration due to exposure of the product to solar rays or other sources of heat.
6. f) Indirect damage and loss of any kind.
7. g) Personal and/or material damage, caused as a result of non-compliance by the user of the rules and instructions given by Karmic Wood for the installation, use and maintenance of the product.